Worry-Free Guarantee

PCI Secure Guarantee – CHARGE Anywhere guarantees that its Award-Winning Payment Solutions are PCI PA – DSS certified. The CHARGE Anywhere software has met the most stringent security standards in the United States. CHARGE Anywhere guarantees that it will make every effort to have the latest, most secure software available for 1 year from the date of purchase. To ensure that you have the most up to date software after 1 year, please purchase the PCI Product Assurance Plan from CHARGE Anywhere.

Customer Support Guarantee – CHARGE Anywhere guarantees that you will receive top of the line support for as long as you remain an active customer. CHARGE Anywhere will provide live support via online chat, email, and phone. Technical and customer support specialists are available free of charge from 9am – Midnight M-F and from 9am – 5pm Saturday and Sunday EST.

Misplaced Software Guarantee – CHARGE Anywhere ensures that you will always have a working copy of our software, as long as your account remains in good standing. Whether you lost your phone, accidentally deleted the software, or purchased a new phone, CHARGE Anywhere will provide you with another download of its Award-Winning payment solution and a license key for it.

Unfulfilled Order Guarantee - CHARGE Anywhere guarantees that you will receive your money back if your order remains unfulfilled. This offer will remain valid as long as you have not activated the software and hardware has not been shipped. The refund will be subject to a $4.95 processing fee.

30 Day Satisfaction Guarantee – CHARGE Anywhere guarantees your complete satisfaction. This guarantee is valid for 30 days after your purchase or until you perform transactions using the payment software, whichever comes sooner. All service cancellations are subject to a $4.95 processing fee. All hardware returns are subject to a 20% restocking fee. Return shipping will be the responsibility of the merchant. All returned hardware must be in its original working condition and contain all packaging, manuals and peripherals.

Incompatibility Guarantee – CHARGE Anywhere guarantees that if your device is not compatible with the Mobile Payment Solution, that you will be issued a full refund less a $4.95 processing fee and a 20% restocking fee for hardware. This offer is only valid if you have not performed any transactions. All returned hardware must be in its original working condition and contain all packaging, manuals and peripherals. CHARGE Anywhere will work with you to ensure compatibility before purchase. Please contact support@chargeanywheredirect.com if your device is not listed on the CHARGEAnywhereDirect.com.